Replacing fragmented tools with a HIPAA-compliant care coordination platform that speaks HCHB natively
A US-based home health startup needed more than a chat tool. They needed a platform that understood episodes, IDG meetings, and ADT events. We built it with bidirectional HCHB integration from day one.
Client: US-based home health startup
ROI generated on average
Saved per clinician per day
Saved per admin staff per day
Reduction in hospital & ER visits
The challenge
- Clinicians wasting 12–15 minutes daily hunting for clinical context across disconnected tools
- Admin staff spending 18–25 minutes on manual coordination tasks that should have been automated
- No bidirectional integration with HCHB: the largest home health EMR in the US
- ADT events, IDG meetings, and coordination notes handled through generic messaging tools
- Avoidable hospital readmissions from coordination gaps costing agencies significantly
What we built
- ADT feed integration: automatic patient intake on admission, transfer, or discharge
- MDM attachment sync: clinical documents flow between the platform and HCHB without manual re-entry
- Coordination notes: structured notes tied to patient episodes, visible to the full care team in real time
- IDG meeting support: interdisciplinary group coordination built into the workflow
- Native iOS (Swift) and Android (Kotlin) apps for field clinicians
- Real-time bidirectional sync: changes in HCHB surface in the platform instantly
The results
ROI on platform investment
Clinician time saved daily
Admin time saved daily
Reduction in hospital & ER visits
The platform replaced a patchwork of generic tools with a single coordination layer that understands home health workflows natively.
The outcome
Clinicians spend less time on administrative tasks and more time with patients. The bidirectional HCHB integration means the EMR and the coordination platform are always in sync, no manual reconciliation, no data entry duplication.
Related work
MyQRGuide: Post-Sale Customer Platform
Ready to build something like this?
Let's talk about your project.