Topic

Luxury Crm

2 articles

Filter by topic

AllAi AutomationAI EngineeringCare CoordinationCustomer RetentionDevops CloudEcommerce DevelopmentHealthcare TechHipaa ComplianceHome HealthLuxury CrmLuxury RetailMachine LearningMobile DevelopmentProduct EngineeringRAGRag PipelinesSaas DevelopmentShopify PlusSoftware EngineeringWatch Retail
Why Generic CRMs Fail Luxury Watch and Jewelry Retailers
Luxury Crm6 min read

Why Generic CRMs Fail Luxury Watch and Jewelry Retailers

Salesforce doesn't have a dedicated field for a reference number. Here's why luxury watch and jewelry retailers need a purpose-built CRM and what that CRM actually looks like.

Gaurang Ghinaiya

Gaurang Ghinaiya

May 16, 2026

The Luxury Retail Data Model: Why Generic CRMs Get the Hierarchy Wrong
Software Engineering4 min read

The Luxury Retail Data Model: Why Generic CRMs Get the Hierarchy Wrong

In luxury retail, the piece is primary, not the contact. Building a CRM around contacts who have deals produces the wrong data model from the very beginning. Here's what the correct hierarchy looks like and why it changes everything.

Gaurang Ghinaiya

Gaurang Ghinaiya

March 25, 2026

Let's talk

Have a project in mind?

Tell us about your project below, or pick another way to reach us. Average response time: under 4 business hours.