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Why Generic CRMs Fail Luxury Watch and Jewelry Retailers
Luxury Crm6 min read

Why Generic CRMs Fail Luxury Watch and Jewelry Retailers

Salesforce doesn't have a dedicated field for a reference number. Here's why luxury watch and jewelry retailers need a purpose-built CRM and what that CRM actually looks like.

Gaurang Ghinaiya

Gaurang Ghinaiya

May 16, 2026

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