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Why Generic CRMs Fail Luxury Watch and Jewelry Retailers
Luxury5 min read

Why Generic CRMs Fail Luxury Watch and Jewelry Retailers

Salesforce does not have a field for reference number. Here is why luxury watch and jewelry retail needs a purpose-built CRM — and what that CRM actually looks like.

Gaurang Ghinaiya

Gaurang Ghinaiya

May 16, 2026

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